The booking, date, time, and activity is a guaranteed reservation on behalf of the recipient for a period of 2 hours from the time the booking e-mail is sent. After 2 hours, the day and time are not guaranteed and may be made available to others in the event the deposit has not been paid. Deposit due upon booking. Balance due upon departure.

 

Any cancellation or no show within 36 hours of a scheduled event, regardless of a reason other than listed below on weather preventing charter, will result in the complete balance due, being due and payable that day.

 

In the event that the charter is ended prematurely by guest request, the balance of the charter is due in full, payable at that time.

 

Reschedules are based on weather preventing charter: Heavy Rain, Gale Force Winds. Reschedules are made no earlier than 4 hours prior to the scheduled start time and are the Captain's decision.

 

Any cancellation, reschedule, or change of time by guest request, will carry a 10% fee or loss of deposit based on the cancellation policies enclosed.

 

Cancellation Policy when booked less than 20 days in advance:

14 Days prior to charter date-100% refund, 7-13 days prior to charter date-75% refund. 3-6 days prior to charter date-50% refund-Less than 3 days, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

 

Cancellation Policy when booked 21-29 days in advance:

20 days prior to charter date-100% refund, 14-19 days prior to charter date-75% refund, 10-13 days prior to charter date-50% refund, 5-9 days prior to charter date-25% refund, 4 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

 

Cancellation Policy when booked more than 29 days in advance:

More than 45 days prior to charter date-100% refund, 30-45 days prior to charter date-50% refund, 16-29 days prior to charter date-25% refund, 15 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

 

Cancellation Policy when booked more than 59 days in advance:

More than 60 days prior to charter date-100% refund, 45-59 days prior to charter date-50% refund, 31-44 days prior to charter date-25% refund. 30 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

 

All charters are scheduled and staffed according to the stated start and stop times. We do understand things can delay the prompt arrival of your entire party, and we will always do our best to accommodate the time. All guests need to understand that based on circumstances, we may not be able to extend your charter to compensate for a late start. Guests need to understand as well, that when a stop time is extended, there will be an additional charge of $150.00 for each 15 minutes.